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THE INDUSTRIES
WE SERVE

Summit Loss Prevention
serves the following industries and their specific loss prevention and investigative needs based on more than two decades experience.


SOURCES OF
BUSINESS LOSSES

• Internal Theft - Read More >>
• Embezzlement
• Robbery
• Burglary
• Fraud
• Shoplifting - Read More >>
• Employee Substance Abuse - Read More >>
• Workplace Violence - Read More >>
• Intimidation
• Sexual Harassment
• Staged Accidents & Resulting Litigation
• Insurance Fraud - Read More >>
• Worker Compensation and FMLA
• Shrink Due to Poor Inventory Controls or Vendor Theft
• Inappropriate Cash Handling Procedures
• Poor Audit Controls and Paperwork Errors
• Deposit Discrepancies
• Other Criminal Acts

LP Training Seminar: Workplace Violence Prevention

 

Summit Loss Prevention Consulting's founder and president, Tony Jarana, has trained many groups, from executive management to front-line staff, about proper and effective loss prevention policies and procedures.

Here is an outline of a typical Workplace Violence Prevention Training Program to present to the executives, managers and employees of any sized company or business.

WORKPLACE VIOLENCE PREVENTION TRAINING SEMINAR

Physical Safety and Security at the Workplace

  • Employer Rights and Responsibilities
  • Negligent Retention Standards

Four Primary Categories for Workplace Violence

  • Type 1 - Violent acts by a person with no personal connection to employee/other victims •
  • Type 2 - Violent acts by inmates, patients or customers while employees are providing services
  • Type 3 - Violent acts against Co-workers or Managers by current or former employees
  • Type 4 – Violent acts in workplace by someone with personal relationship with employee

Who Can Make an Impact

  • Employers
  • Employees
  • Law Enforcement
  • Unions
  • OSHA / Criminal Justice
  • Other Professionals in Field

Develop a Violence Prevention Plan

  • Must Have Support at Top
  • Component of Loss Prevention Program
  • Plan is Proactive not Reactive
  • Improve Culture of Business if Current Environment Poor
  • Team Approach – All Management Involved
  • No One Strategy – Assessment of Factors Critical to Success
  • Practice the Prevention Plan
  • Update, Revise and Retrain as Necessary

Components of Typical Plan

  • Policy Statement
  • Standards of Acceptable Behavior
  • Physical Security Survey
  • Procedures for Addressing Issues
  • Designate and Train Response Team
  • Make Outside Resources Accessible
  • Training of Management and Employee Groups
  • Crisis Response Measures
  • Consistent Enforcement of Standards and Application of Discipline

Be Aware – Reduce Your Vulnerabilities

  • Pre-employment Screenings – Background Checks
  • Employment History – Issues in Past are Good Predictor
  • Interview Questions Designed to Reveal Problematic Traits
  • Recognize Current Employee Situations in Proactive Manner
  • Consider Work Environment
    • Restructuring
    • Labor Disputes
    • Compulsory Overtime
    • Poor Management Styles
    • Inadequate Security
    • High Injury Rates
    • High Turnover
    • High Grievance Rates
    • Excessive Worker’s Compensation Claims
    • FMLA Abuse

Security and/or Loss Prevention Needs

  • Verified and Consistently Updated Employee Contact Information
  • Maintain Photo Identification on File
  • Employee Status Report
    • Promoted/Demoted
    • Suspended
    • Terminated
    • Particular Circumstances - Pro or Con?
  • Alarm Signals / Security Phones
  • Access Controls
  • Adequate and Easily Identified Escape Routes
  • Practice Plan

Topics All Employees Training Should Include

  • Policy Statement
  • Risk Factors for Violence
  • Early Recognition Signs
  • Action Response Plans
  • Physical Security – Alarms / Phones / Assistance
  • Policy and Procedure for Reports and Record Keeping
  • Policy and Procedure for Violent Episodes
  • Periodic Employee Surveys – Attitudes/Job Changes/New Physical Measures
  • Review for Trends – Frequency/Severity

Threat Assessment Teams

  • Specialized Training
  • Authority to Act
  • Open Lines of Communication
  • Is Someone Making a Threat or Do They Pose a Threat?

Recognizing Threats and Ominous Behavior – Never Ignore Indicators / Events

  • How to Determine if “Threat” was Established
  • Threat Definition – Statement or Expression of Intention to Hurt / Destroy / Punish
  • Critical Elements
    • Nature or Context of threat
    • Target/Motivation/Ability to Act on Threat
    • Background Factors
  • Appropriate Responses to Threat
    • Do Not Respond Immediately if Not Necessary
    • Response Should Match Risk
      • “911”
      • Suspension/Termination
      • Other Discipline

Discipline / Zero Tolerance Policy

  • Standard is "All Responded To – Not Necessarily Terminated"
  • This is Critical for Open Communication – Receiving Information

 

For more information about Tony Jarana or how Summit Loss Prevention Consulting can help your organization, Call 317-363-8312 or send email to info@SummitLossPrevention.com. 

 

OUR SERVICES

Click on each Service to Read More.

• Corporate Loss
Prevention Programs

• Comprehensive
Investigations

• Litigation Support

• Security &
Safety Site Assessment

• Insurance Claims Investigations

• Surveillance Services

• Loss Prevention
Training Seminars

• Background
Investigations

• Digital
Security Systems

• Physical Safety &
Security Programs

• Loss Prevention
Consultation

• Private Investigations

• General Services

• Expert Witness /
Guest Speaker


CONTACT US

Summit Loss Prevention 
1427 West 86th Street,
#404 
Indianapolis, IN 46260 

Phone: 317-363-8312 



Commercial Loss Prevention in Indianapolis | Business Loss Prevention Indianapolis Indiana

Digital Security Systems

Commercial Loss Prevention in Indianapolis | Business Loss Prevention Indianapolis Indiana

Physical Safety & Security Programs

Commercial Loss Prevention in Indianapolis | Business Loss Prevention Indianapolis Indiana

Loss Prevention Consultation


Commercial Loss Prevention in Indianapolis | Business Loss Prevention Indianapolis Indiana

Corporate Loss Prevention

Commercial Loss Prevention in Indianapolis | Business Loss Prevention Indianapolis Indiana

Comprehensive Investigations

Commercial Loss Prevention in Indianapolis | Business Loss Prevention Indianapolis Indiana

Litigation Support


Commercial Loss Prevention in Indianapolis | Business Loss Prevention Indianapolis Indiana

Insurance Claims Investigations

Commercial Loss Prevention in Indianapolis | Business Loss Prevention Indianapolis Indiana

Surveillance Services

Commercial Loss Prevention in Indianapolis | Business Loss Prevention Indianapolis Indiana

Loss Prevention Training Seminars


Commercial Loss Prevention in Indianapolis | Business Loss Prevention Indianapolis Indiana

Security & Safety Sight Assessment

Commercial Loss Prevention in Indianapolis | Business Loss Prevention Indianapolis Indiana

Expert Witness / Guest Speaker

Commercial Loss Prevention in Indianapolis | Business Loss Prevention Indianapolis Indiana

Background Investigations

Summit Loss Prevention Consulting
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